FliesReplies ("we", "our", "us", or "the Service") is a Chrome browser extension that helps users generate personalized social media responses. We are committed to protecting your privacy and being transparent about how we collect, use, and safeguard your information.
This Privacy Policy explains: what information we collect and why; how we use and protect your information; your rights regarding your data; and how to contact us with questions. By installing and using FliesReplies, you agree to the collection and use of information in accordance with this policy.
When you create an account, we collect: email address (for account creation and communication); password (encrypted and hashed); user ID; and account creation date.
To provide personalized response suggestions, we collect: tone examples (your written responses during onboarding); content pillars (topics you select); platform preferences (LinkedIn, X, or both); and posted responses (text, platform, timestamp).
We automatically collect: extension usage; error logs (for debugging); and browser/Chrome version.
We do NOT collect: your social media passwords; browsing history outside LinkedIn/X; personal information from your social profiles; location data; or data from other websites.
We use your information for: tone learning and response generation; service delivery and improvement; analytics dashboard (your engagement stats); error resolution; and support communication. We do not sell or share your data for marketing.
Data is stored in Supabase (PostgreSQL) with enterprise-grade security, SOC 2 compliance, and encryption in transit (HTTPS/TLS) and at rest. We use Row Level Security, access controls, and secure API keys. In the event of a data breach, we will notify affected users within 72 hours.
We do not sell your personal information or share it with third parties for marketing. We use Supabase as a service provider for database hosting. We may disclose information if required by law (court orders, legal obligations, fraud prevention).
You have the right to: access and export your data; correct or update information; delete your account and data; opt out or uninstall. To exercise these rights, use the extension features or contact support@fliesreplies.com. We respond within 30 days as required by law.
Data is retained while your account is active. Deleted accounts are removed within 30 days (backups up to 90 days). Inactive accounts (2+ years) may be deleted with prior notice.
Data is primarily stored and processed in the United States. We use Standard Contractual Clauses and comply with GDPR for international transfers.
FliesReplies is not intended for users under 13 (or 16 in the EU). We do not knowingly collect children's data. Contact support@fliesreplies.com if you believe we have.
California residents have the right to know, delete, opt-out of sale (we do not sell data), and non-discrimination. Contact support@fliesreplies.com to exercise these rights.
EEA users have rights of access, rectification, erasure, restriction, portability, objection, and withdrawal of consent. Legal basis: consent, contract performance, and legitimate interests. Contact support@fliesreplies.com or include "GDPR Request" in the subject line.
FliesReplies does not use tracking cookies, pixels, or advertising trackers. We only use essential session management for authentication.
We may update this policy. We will update the "Last Updated" date and notify you via the extension or email for material changes. Continued use constitutes acceptance.
Email: support@fliesreplies.com
Average response time: 48 hours. For GDPR-related requests, please include "GDPR Request" in your subject line.
We comply with GDPR, CCPA, Chrome Web Store privacy requirements, and COPPA.
Contact us first at support@fliesreplies.com. We will investigate and respond within 30 days. You may also file a complaint with your local data protection authority (EU, UK ICO, or California Attorney General).
By using FliesReplies, you acknowledge that you have read this policy, consent to the collection and use described, are at least 13 (or 16 in the EU), and have authority to consent if representing an organization.
Our codebase is open source for transparency. We recommend a strong password, not sharing credentials, and keeping Chrome updated.
© 2026 FliesReplies. By installing and using FliesReplies, you agree to this Privacy Policy.